Tips for Settling In

Getting started! Tips to help AKG families and children settle in

How can I help prepare my child for their first day of care?

We request that all children complete at least one orientation prior to their commencement date at the service. An orientation visit is a great way for families to ensure that their child is ready for their first day and are returning to a familiar setting. Active Kids offers up to three, one hour orientation visits prior to commencing care.

  • A daily checklist of what you will need to bring

    Families are asked to kindly provide:

    • A sheet set for nap time
    • Spare clothing including underwear and socks
    • A sun safe hat that covers your child’s face, neck and ears
    • Formula bottles (if required)
    • Dummy in a sealed container (if required)
    • A comforter (if required)
    • Any medications – please give these to centre staff to manage directly.

    Please ensure all of your child’s belongings are clearly labelled.

  • What you can expect at Active Kids Group:

    • An all inclusive service, AKG provides all meals including breakfast, morning tea, lunch, afternoon tea and dinner, nappies, wipes, formula, incursions/excursions and bibs
    • A positive, organised, learning environment that is warm and welcoming for children
    • A team of seasoned Educators who are qualified and experienced, that prioritise quality relationships with children and families
    • A high standard of hygiene and cleanliness
    • Clear, daily communication about your child’s routine and activities through our Active Kids App
    • High quality learning programs following the Early Years Learning Framework
    • Toys, books, and artwork that assist each child’s development.
  • How to enrol:

    If you have not completed a tour, we recommend you book one in to get a feel for the space and meet our friendly Educators. You can book a tour here.

    Once you have decided on a service, our Family Relations team will provide you with a comprehensive enrolment form to capture all the details about your little one prior to commencing care. This provides our Educators with all the information they require in regards to routines, sleep schedules and individual needs to allow us to provide a continuity of care that mirrors your home environment to provide consistency, stability and a feeling of security for children. This will also capture your personal details to set you up for the Child Care Subsidy (CCS). If you haven’t already checked your eligibility for government subsidies, you can find out more here.

    * Nappies, baby wipes and all meals will be provided by Active Kids Group.

Children can be dropped off and collected from care at any time during the centre’s working hours. During drop off/ pick up, parents are required to come inside to sign their child in/out of care and to collect their children and their belongings.
Primary communication between families and educators occurs in person and via the Kindyhub app. Families can contact the centre directly at any time via phone or email and are able to liaise with the Family Relations team at any time in regards to their child’s enrolment.
A record of each child’s daily routine is kept by the educators including nappy changes, toileting, sleep times, meal and bottle times and all other notable updates. We also use the Active Kids app to share information with parents.

Features include: Receiving photos of your child learning, playing, and interacting. Reading about your child’s day and keeping up-to-date with learning milestones. Quick and easy communication between parents and educators. Collaborating to improve your child’s learning experience.
Intolerance, allergy, anaphylaxis and asthmas charts are displayed in each room for each child. All dietary requirements are discussed in depth during orientation visits prior to commencing care. Alternative options are provided to all families and any changes to intolerances or diets should be updated with the centre director immediately. We also send out monthly emails requesting any changes.
  • Late collection fees for arriving after 6:00pm (7:00pm if your child attends at Active Kids World Square)
  • Extra days/casual days of care which can be booked in outside of your usual booking for the price of a normal day
  • Annual school photos (optional)
All AKG policies and procedures including but not limited to sleep and rest, hygiene, medication and sun protection, etc. can be found in our Family Handbook and Policy Manual. Copies of these documents are provided and discussed with parents at the time of enrolment.
Families are encouraged to reach out to Centrelink as soon as possible to discuss their family’s eligibility. You may be eligible for CCS if you or your partner care for your child at least 2 nights per fortnight or have 14% care, are liable for fees for care provided at an approved child care service and meet the residency requirements. You can find out more here.


Enrol your child with an Active Kids Group Child Care Centre Today.